Order & Dispatch: As soon as your order is received we will send an order confirmation via email, once dispatched you will receive a separate email with a tracking number. (Please remember most of our dresses are made to order so please also allow 2-7 days for the design team to make your dress. During the busy wedding season from April - July these time frames can be delayed due to volume orders and despatch).
UK Shipping: UK Economy (1-12 business days) - £2.95 (Free UK Shipping for orders over £50)
International Shipping: International Economy (5-14 business days) - £4.99 (Free International Shipping for orders over £75) We also offer express delivery on request simply email email@example.com.
Mattaio: As the Mattaio By Kyriki are all beautifully bespoke handmade headwear, please allow 2 weeks.
You can request an exchange for orders purchased on trendstoryuk.com up to 14 days after receiving your order.
Please email with your order number and exchange and request and we will send a return label.
* Exchanges will only be accepted in their original packaging with original swing tags and return tags in tact. We must receive and inspect the item before we can make the exchange. Any items purchased from our sale section in the showroom are exchange only. You will not be able to receive a refund for sale items, This does not affect your statutory right.